In anticipation of the storm, PSE&G reports that it has brought in additional personnel and has additional equipment on hand. PSE&G is also arranging bring in more tree crews to assist its own workforce, and bring extra supplies, including poles and transformers.
But what can customers do to prepare?
PSE&G urges customer to be cautious if they see downed lines. Downed wires should always be considered “live.” Do not approach or drive over a downed line and do not touch anything that it might be in contact with.
To report downed wires or power outages, call PSE&G’s Customer Service line at 1-800-436-PSEG. Customers can also report power outages and view the status of an outage by logging in to My Account on pseg.com, PSE&G’s mobile-friendly website.
PSE&G offers the following tips to prepare:
- Charge your cell phones, tablets and other mobile devices.
- Fill up your car’s fuel tank.
- Check your supply of flashlights, blankets, nonperishable food and bottled water.
- If electricity is interrupted, keep refrigerator doors closed as much as possible.
- Compile a list of emergency phone numbers, including PSE&G’s Customer Service line: 1-800-436-PSEG. Call this number to report power outages or downed wires.
PSE&G offers a number of ways to stay in touch and informed before, during and after a storm. These tools can be found at pseg.com in the “Storm Center,” under “How you can stay connected.”
- Sign up for My Account and bookmark the mobile-friendly homepage on your smart phone so it’s easy to report outages and check restoration progress.
- To report power outages via text message, and receive outage updates by text and email, sign up for MyAlerts .
- Updated every 15 minutes, PSE&G’s online “Outage Map” displays the location and status of power outages in PSE&G’s service territory.
- PSE&G’s Twitter and Facebook pages also keep the public informed about restoration progress. Sign up as a follower to monitor restoration process.
Go to pseg.com/sesamestreet to learn how to download the PSEG and Sesame Street “Let’s Get Ready!” emergency preparedness app, along with tips on how to be ready for any emergency.
